A modern customer support center is a must-have for all businesses and companies today. Make sure that you're using one that fulfills all of your needs.
The main highlight of our Help Desk is its simplicity and the intuitive way it handles all of the tasks and processes related to your support system.
Improve your customer support quality and gain repeated customers.
The most common questions asked about our pricing details. Know more now!
We are providing an integrated Asset Management System along with the portal. This will help you to keep track of the assets and their maintenance history easily. The facility to communicate with the requester within the ticket and a custom dashboard are other highlights.
Of course, we love to show you our wonderful products and how they work. It gives you a better idea about how our applications work and how they can be used for enhancing our business productivity.
Users can submit a ticket through direct-application or by sending an email to the corresponding support mail ID.
Yes. Use the report tab for generating reports.
All data are stored in SharePoint and only the authorized users can access the application.
Yes, people outside the organization can send email to the support mail and the email will be automatically turned into a ticket in the application.