Control and edit contracts, track obligations, set review dates, review all components of your vendor and customer contracts, and more.
Our Jacksonville, Florida-based office is the center for every customer support request. Dock works to provide rapid turnaround times and support for any technical challenge or question, Microsoft patches, and minor customizations. If you would like more information on SLAs and support timing, reach out to us and we will send you a detailed form to discuss these items further.
Our productivity solutions trainer will virtually meet with you and your team and provide step-by-step instruction and tutorials. With Dock Contract Management solution, you will receive unlimited training and user support. Here at Dock, we also offer additional learning materials and training videos for continued customer support and success.
We typically try to update our solutions quarterly, and we will communicate with you to make sure you'd like to receive the update. There is an option to opt out of updates if you'd prefer to stay with the previous version. The software downtime is generally quite minimal, depending upon the type of update deployed. A Dock team member will provide the update to your solution, so feel free to ask questions so you can get started using your updated version seamlessly.
The Dock 365 Contract Management System leverages SharePoint permissions, and we can assist you in configuring these permissions when we deploy your software solution. Dock also uses Office 365 groups for permissions.
All data is stored in your Office 365 and SharePoint online.