How CMS-integrated Salesforce CRM Facilitates Self-service Contracts (2)

How CMS-integrated Salesforce CRM Facilitates Self-service Contracts

Self-service contracts can save a lot of time and revenue. Learn how to utilize the CMS-integrated Salesforce CRM system to optimize the self-service contracting workflow.

Organizations can make the most of Salesforce and CMS (Contract Management Software) integration by enabling self-service contracts. The sales team can collaborate on contracts within Salesforce to provide an optimized lead-to-contract process. Thus, eliminating the additional administrative pressure on the legal team.  

Thanks to the advanced capabilities offered by the CMS-integrated Salesforce system, businesses can generate contracts without human intervention. Salespeople can utilize the familiar platform to create standardized legal documents. Consequently, the departments can forgo lengthy manual processes and avoidable delays to close deals faster. In this blog post, we will discuss the significance of self-service contracting and how to implement them using CMS-integrated Salesforce CRM.  

What are self-service contracts? 

Self-service contracts employ automated workflows to generate and share contractual agreements without much interference from the legal department. Departments use them to create low-risk, high-volume legal documents with standardized content. Such contractual agreements do not require a drawn-out review process by the compliance team.  

One of the advantageous areas where organizations may use CMS and CRM to enhance their results is self-service contracts. In such cases, departments use pre-approved templates with minimum change to ensure compliance. Unenforceable legal documents can cost money and time. Self-contracts, while typically saving time and effort, do occasionally need legal approval.  

Automated Contract Management System

What are the benefits of self-contracts?  

In today’s competitive world, self-service contracts provide organizations with an edge over their contemporaries. General contracts like NDAs (Non-Disclosure Agreements), vendor agreements, and sale agreements follow a standardized structure. In such cases, self-service contract workflow is an immense help in creating bulk documents with little effort or time. Some of the other advantages of self-service contracts include:  

  • Save countless hours 

Manual contract generation takes up a lot of time. Drafting, negotiating, reviewing, approving, the processes are endless. These endlessly monotonous tasks place a heavy burden on the legal team. The contracting team devotes considerable time to handling these low-value administrative chores.  

But by adopting self-service contract workflows, the legal experts can get respite from these meager tasks and save time. Also, self-service contracts reduce the lead-to-contract time. Hence, the sales team does not have to wait long for finalized legal agreements.   

  • Accelerated approval workflow 

As self-service contracts follow pre-approved templates and automated workflows, there is no need for a lengthy review process. The legal department can ensure enforceability without going through each line of the contractual agreement. As a result, self-service contracts require less time for review and approval. With the integrated system, the sales team can get the approved legal document to the customers quicker.  

  • Cost-effective 

High-volume standard contracts do not require in-depth review by the contracting team. But generating bulk contracts through traditional methods can take up a lot of time and energy. Thanks to the Salesforce CRM’s integration with CMS, organizations can use advanced tools to create self-contracts in no time.   

Consequently, the sales and legal teams are free to focus on revenue-generating tasks. The salespeople can chase leads, and the legal department can work on high-value agreements. Thus, apart from closing deals faster, self-service contracts also help to increase revenue. 

Core Features of cms

How do self-service contracts help the sales team? 

Organizations cannot employ a self-service contracting workflow for every type of legal agreement. Especially, high-value contracts require detailed drafting and review from the contracting department. But fortunately, the sales team mainly deals only with high-volume sales agreements.  

These legal documents hardly ever change from one client to the next. Hence, the salespeople can utilize the self-service contracting process to generate sales documents. It enables the sales team to focus on high-value tasks like scouting for new clients, closing deals, etc.   

How does CMS-integrated Salesforce enable self-service contracts? 

Integrating Salesforce with contract management software enables salespeople to adopt a standardized contracting process within a familiar interface. Integration with Salesforce improves the entire operation, from contract generation to approval and renewal. Organizations can initiate the self-service contract workflow from the integrated system with added benefits; here is how:

  • Initiate contract generation 

The integrated system empowers salespeople to initiate the self-contracting process within the Salesforce platform. They can benefit from pre-approved templates and automated workflows available on CMS to create efficient legal documents.   

Moreover, users can pull client information from the Salesforce CRM to generate legal agreements. It improves contract quality and eliminates the legal team's need for rework or thorough review. Consequently, the CMS-integrated Salesforce system simplifies the entire self-contracting workflow.  

  • Access to customer data 

The Salesforce CRM platform comes with a comprehensive consumer database. Salesforce and CMS integration allows salespeople to use client data for contract drafting. They can auto-populate information to generate contracts with little effort. It ensures the accuracy and efficiency of the self-service contracts.  

Moreover, the integrated system provides invaluable insights into clients. The salespeople can employ this information to create client-centric legal agreements. Consequently, the self-service contracts produced through the integrated system are much more likely to get approval.   

  • Greater visibility for the legal team 

Generally, self-service contracts mean the legal team is out of the contracting loop. They do not have the necessary access to monitor the contract lifecycle. The integrated solution gives the contracting team more insight into the contracting process.   

They can ensure compliance and accuracy of self-service contracts through the integrated platform. Also, they can track the document status throughout the contract management process. Consequently, the contracting team can support the self-service contracting workflow more effectively in an integrated Salesforce system. 

  • Customized workflow  

Though self-service contracts have general content, the workflow may vary according to the organization. The Salesforce CRM’s integration with CMS enables the salespeople to tailor self-service contracts workflow. The sales team has access to the customer database, approvers, stakeholders, and much more from a single platform.  

Consequently, the users can create a contract workflow tailored to their needs. Moreover, it enables the sales and contracting teams to share liability and authority effectively. As a result, the integrated system enhances the overall self-service workflow. 

  • Compliant contracts 

Self-service contracts mean organizations can skip the drawn-out reviews by the legal department. But it is still crucial to ensure that the legal documents are efficient and compliant. Ineffective contracts will not pass through the approval process, and the sales team will lose the client. 

With a CMS-integrated Salesforce CRM system, businesses do not have to eliminate legal expertise from the self-service contract workflow. The sales team can utilize pre-approved templates and clauses to create accurate contracts. Whereas the contracting team can monitor and review the document within Salesforce. Consequently, the self-service contracts generated through the CMS-integrated Salesforce platform are legally compliant and efficient.  

  • Real-time contract status updates  

Whether it is self-service or trading contracting methods, keeping track of the timeline is integral. Fortunately, the CMS-integrated Salesforce system has reminders regarding significant dates and milestones. 

All the invested parties will get timely notifications on renewals, reviews, and expiry dates. They can get real-time updates regarding the contracting process from within the Salesforce platform. It gives salespeople the means to oversee the performance and compliance of self-service contracts.


Businesses can tap into features offered by Salesforce integrated CMS to streamline their contracting and sales process. The sales team can initiate the contracting process within Salesforce for sales agreements. Consequently, they can adopt a standardized operation to generate self-service contracts. 

Also, creating legal documents from the integrated platform gives the sales team a reprieve from the manual entry. The users can get all the customer data directly into the CMS platform, simplifying the contracting process. Moreover, they can enforce compliance and accuracy by leveraging contract templates and customer databases. Essentially, creating self-service contracts using the CMS-integrated Salesforce platform can enhance your business. 

Sign-up for a live demo of our contract management software today to elevate your contracting process. 

Disclaimer: The information provided on this website is not intended to be legal advice; rather, all information, content, and resources accessible through this site are for purely educational purposes. This page's content might not be up to date with legal or other information.
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Written by Deepti Gopimohan

As a creative content writer, Deepti has spent years assisting brands to share their unique voice with audiences, complying with the latest marketing trends and strategies. Her educational background in Literature & Journalism has helped her research and publish content for diverse industries & mediums.
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Reviewed by Naveen K P

Naveen, a seasoned content reviewer with 9+ years in software technical writing, excels in evaluating content for accuracy and clarity. With expertise in SaaS, cybersecurity, AI, and cloud computing, he ensures adherence to brand standards while simplifying complex concepts.

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